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CORONAVIRUS AND PRESCRIPTIONS

 

Coronavirus is here in our area. Please do social distance and isolate as advised.

 

CORONAVIRUS AND PRESCRIPTIONS

Coronavirus is here in our area. Please do social distance and isolate as advised.

CORONAVIRUS AND PRESCRIPTIONS

 

Out of hours emergencies are the responsibility of NHS 111 who will arrange appropriate further care/advice.  For the Out of hours service please ‘phone 111. If you need immediate urgent medical help, phone 999. GP out of hours appointments have moved from their old base in Chesterton and are now on the Addenbrookes site (Clinic 9, next to A&E).

 Prescriptions 

Find your NHS number

 



New shielding patients - will get invited for vaccine as soon as we can; please bear with us as we found out about this at the same time you did...

It's not clear to us yet why some patients are now considered clinically extremely vulnerable. This calculator is the one used, but doesn't clearly explain everything... (if you've ever had diabetes when pregnant this may trigger the letter- even if recent checks for diabetes have been negative).

We are sorry that advising further about your individual risk is currently not feasible.

This offers more insight, with clicking the 'List of QCovid® risk factors in approximate order of weighting' helping further - but still does not allow us to unpick the decisions.

 

Coronavirus vaccine

***UPDATE 21/2/21***


Please read these links before attending for your vaccine.

Information for adults about the vaccine

Why do I have to wait for vaccination?

What to expect after the vaccination

 

Patients are being contacted directly in priority order by the NHS by text, phone and letter.

We are unable to offer the vaccination at the practice, but are working with other local surgeries to offer the vaccine in Royston, at Royston Health Centre. We started vaccinating our patients last month, focussing initially on patients over the age of 75.  To date we have tried to contact all those over the age of 70 to book an appointment.  

Over 90% of groups 1-4 have already had their first dose. If you are over 70 or shielding and think you have been missed (and are not housebound) then we hope this is not the case but please do now contact us to enquire further.

If you have received an invitation letter from the NHS, you also have to option to contact the phone number or book online and arrange vaccination at one of the large vaccination centres such as the Cambridge Grafton Centre, Biggleswade, Newmarket or Stevenage.

Ensuring we have a current mobile number for you would be helpful. (use the contact us online button below).

 *******

The NHS is now able to offer vaccinations to priority groups 5 and 6.

This is a large group of patients so the NHS is sending letters to the 65-69 age group (group 5) asking them to book appointments at the large vaccination centres (Cambridge, Stevenage etc) whilst our local hub vaccinates group 6. If there are compelling reasons you are in group 5 but would prefer to be vaccinated at Royston then we can arrange this, but each request will add to our administrative burden (and impact on our ability to immunise group 6) so please bear this in mind. Please use our online query service and ensure you provide a mobile phone number within the request.

Please note that the criteria for group 6 are similar BUT NOT IDENTICAL to those who are usually eligible for a flu jab. Specifically, many patients with asthma do NOT qualify (at the time of writing). The guidelines are in table 3 (currently page 10) of this chapter in ‘The Green Book’ (the immunisation bible) which is regularly updated (helpful, but does mean that some advice detail is forever changing). WE CANNOT OVERRIDE THESE.

Patients in group 6 aged 16 or 17 need to be booked in a clinic with the Pfizer vaccine. At present these are weekday clinics; this may change, so for 16 or 17 year olds, please do check this with us. If you arrive and the Astra Zeneca Oxford vaccine is in use then it will not be possible to immunise you.

It is going to take a couple of weeks to be able to invite everyone eligible, and get vaccine supplies for everyone, in these groups. At present PLEASE DON’T CALL US – wait to be called. When this changes we will update the website.

*******

The next clinics are Wed 24 Feb (full), Thu 25 (full), Sat 27 Feb & Sat 6 March.

More clinics will become available but can only be planned when vaccine supply is confirmed. The NHS may give us only 2 days notice that 1-2000 doses are arriving - and need to be used within 72 hours.

Vaccinating 2000 patients over 2 days is a huge task and risks spreading coronavirus unless strict social distancing occurs. PLEASE DO NOT queue or socialise at less than 2m apart with masks on.

 

Need transport? Options are here.

 

It will not be possible to choose which manufacturer's vaccine you get at your appointment.

(Likely to be Pfizer for our mobile patients locally, and AZ for care home residents and housebound. Presently, the large National vaccination centres - eg Stevenage - have been supplied with AZ).

Housebound patients will be vaccinated by the community nursing team. If you are truly housebound then we probably already know this- but feel free to remind us so we can ensure your record is coded correctly. If there is any chance you can get to a vaccination centre then please let us know. Our community staff are already stretched and you will probably get vaccinated sooner!

 

Covid vaccine priority order

Please be patient, and if you have not been advised you can book a vaccine appointment then please DO NOT contact GP surgeries about the vaccine at the present time.

Volunteers to help with parking, patient flow etc should click here.

SCAM phone calls and texts

are already happening. The covid vaccine is free, and the NHS will never charge for this; you CERTAINLY will NOT be required to give credit card details. It is NOT available outside the NHS.  Be careful!


 


 

Flu jabs for 50-64 age group are here.

50-64 at risk - resupply has arrived; please contact reception to book an appointment for a flu jab.

50-64 not at risk - vaccination after Dec 1st - Vaccines are here so book via reception.

 

Over 65 and children's flu vaccine is in good supply, so continue to book immunisations via reception.

 


  online

 

February 2021 at Harston Surgery...

 

Unfortunately we know that Coronavirus is circulating and affecting our locality, and (like many practices) we have cases and fatalities as a result. Please do stay safe and observe the government's advice.

 

Dispensary  09:30-12:00, 15:00-17:00

Doors           09:30-12:00, 15:00-17:00     

Phones         08:30-13:00, 14:00-18:00

 

ALL appointments are by phone triage initially.

DO NOT come to the surgery building if you have any symptoms of coronavirus.

 

Our dispensers are working evenings and weekends to try and keep up with a huge increase in requests yet stay safe at work. Please be patient and only request NECESSARY medication. If there is a queue to collect medication then you must (please!) stay 2m apart and well away from anyone who needs to access the surgery for medical care.

 

Do please use the 'Contact us' button for any queries - administrative, prescriptions, or non urgent medical adviceonline and we will do our best to respond. Pictures can say 1000 words... (file sizes around 1Mb are ideal). The more and clearer the information you provide, the easier it is to respond quickly. Make sure you confirm your name and date of birth and give a mobile number if possible.

We are unable to answer, and therefore will not respond to, enquiries about the coronavirus vaccine. All current information is at the top of this page.

 


 

Coronavirus medication remote delivery update

CLICK HERE

 


 

Flu jabs

 

IF YOU ARE AGED 65 AND OVER, OR ARE IN ONE OF THE CATEGORIES LISTED BELOW, PLEASE RING RECEPTION TO BOOK AN APPOINTMENT AT THE SURGERY

 

 

SOCIAL DISTANCING MUST BE MAINTAINTED AND ALL PATIENTS MUST BE WEARING A FACE MASK.

PLEASE MAKE SURE YOUR ARM IS UNCOVERED AND READY TO RECEIVE YOUR FLU VAC

 

The eligible groups for the 2020/21 service are:

  • all people aged 65 years and over (including those becoming age 65 years by 31 March 2021);
  • people on the NHS Shielded Patient List for Covid-19 
  • people aged from 18 to less than 65 years of age with one or more of the following medical conditions:
  • chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis;
  • chronic heart disease, such as heart failure;
  • chronic kidney disease at stage three, four or five;
  • chronic liver disease;
  • chronic neurological disease, such as Parkinson’s disease or motor neurone disease, or learning disability;
  • diabetes;
  • immunosuppression, a weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment);
  • asplenia or splenic dysfunction;
  • morbid obesity
  • pregnant women (including those women who become pregnant during the flu season);
  • a household contact of someone on the NHS Shielded Patient List
  • the main carer of an older or disabled person
  • household contacts of immunocompromised individuals who are aged 18 or over.
  • a frontline health or social care worker

  • children aged 2 or 3 years old on 31st August 2020
  • nearly all school aged children will be offered a vaccination at school

 

Mental Health concerns?

2021 not quite shaping up how you'd like? Not much of a surprise after 2020, but if things are difficult they merit help!

Do you have concerns about  stress, anxiety (general, social, health), panic, depression or low mood, phobias, OCD, PTSD?

By all means discuss things with your GP, but if you are over 17 feel free to self refer to this service for psychological support as it is the same one that we will direct you to and self referral is expected!

If you are acutely struggling and in crisis then 111 option 2 is a direct line to mental health support available 24 hours a day.

There are also some really simple but helpful resources online.


 

Emotional & Wellbeing Support for Children & Young People

More information can be found on the Website including how to self refer: Chums

Other resources for this age group include Keep your head, and Kooth.

 


 

 

 NHS App

 


Coronavirus testing is not done at the surgery; click here for self referral information


Domestic Abuse - click for support


IF YOU’RE COMING INTO THE SURGERY, FOR WHATEVER REASON, A FACE COVERING MUST BE WORN. A FACE COVERING CAN BE A MASK, A SCARF OR EVEN A HIGH NECK JUMPER PULLED UP TO COVER THE MOUTH AND NOSE.

 


The safety and wellbeing of our patients is at the heart of Harston Surgery and any changes we have made are to protect all of us.

The Dispensary

 

The dispensary will now be open from 9.30am - 12pm & 3-5pm Monday through to Friday.

 

This is to try to allow the staff in dispensary to keep up with the prescription requests. In order to do this, our staff have begun working night shifts. Our night shifts begin at 5pm every week day. To ensure we have enough time to clean the surgery between shifts; we have to close our doors at 5pm promptly. Please make sure you get here in good time as we must close our doors at 5pm.

 

Since the government issued the lock down our medication requests have somehow increased! Obviously, it is our duty to supply our patients with their medication as fast and efficiently as we can and we are doing our upmost to fulfil our patient’s needs, but please, try to be patient with us and only order your repeat medication when you have  one weeks supply left.

 

If you are in desperate need of a medication and it is unavailable, you can ask for a paper prescription and collect it at a near by pharmacy, or a doctor may be able to offer you an alternative medication.

 

We can only issue one month’s supply of any medication as per the governments’ advisement.

 

Please order medication one week in advance only.

 

The Surgery

 

Currently the surgery doors are open from 9.30am – 12pm & 3 - 5pm Monday to Friday.

 

Our phone lines are open as usual from 8.30am - 1pm & 2 - 6.00pm.

 

We are no longer booking face-to-face appointments with our doctors. You can book a telephone appointment, or if you have a smart phone, we can do a video-call consultation. If the doctor feels that they need to see you in the surgery they will do so, but this is only at the doctor’s request.

We are booking essential appointments only with our nurses. This includes; INR blood tests, baby immunisations, essential dressings etc. If you are unsure if your appointment is essential please do give us a call.

Thank you for all our lovely messages and many sweet and savoury  treats – it is truly appreciated and really does keep us going!

We know that this is a difficult time for all of us but especially our most vulnerable. This can be a time for great anxiety and loneliness for many and so we ask all of our patients to band together, to help each other out and to offer kindness to one another; after all, we are all in this together.

Wishing all of our patients health and happiness.

Kind regards,

All the team at Harston Surgery


 onlineWe are unable to, and will not, respond to Coronavirus vaccine queries.


 

TRACK THE VIRUS- PLEASE CLICK and SHARE!

 

Current UK COVID-19 advice if concerned

 
 

 PLEASE NOTE ONLINE ACCESS TO APPOINTMENT BOOKING HAS BEEN TEMPORARILY SUSPENDED DUE TO THE CURRENT CORONAVIRUS SITUATION

We apologise for any inconvenience this may cause - you can still order your repeat medication and access your coded record.

 


PARKING

The proprietors of the Queen's Head pub have kindly agreed that patients may use their car park when visiting the surgery before 12:00 midday and 3:00 to 5.30pm. Busier surgery consultation periods fit nicely around their needs for customers to be able to park for lunch and in the evenings.

Please make sure you don’t leave cars in the pub car park at lunch time (12-3pm).

We appreciate their offer and understand it would have been even more convenient for patients if staff had been able to park in the pub - but leaving staff cars there all day would not work for the pub!

 


 

For those on regular medication there are 13 x 28 day periods in a year, making it cheaper to purchase a pre-payment certificate than pay per item each month. A prepayment certificate covers any other medications you might need and we would encourage patients to use this wherever possible (unless entitled to maternity or other medical exemption)

 

DIRECT LINK TO ONLINE PREPAYMENT CERTIFICATE



 PATIENT ACCESS

Patient Access lets you use the online services of your local practice. These include, repeat medication, arranging appointments and updating your details. We are working towards the government mandated target of enabling most patients who wish it to have secure access to view their coded medical summary online.

If you wish to use Patient Access you will need to ask for a registration letter from reception. Please note we will require some valid photo ID in order to provide this. The Patient Access website can be found by clicking HERE. 

                                        

 


 

Minor eye condition service

This is a free NHS service available from specially trained Optometrists in the Cambridge area. This is available for patients over 16 years of age with the following conditions:

* Red eyes, red lids 
* Dry, gritty, uncomfortable eyes 
* Irritated, inflamed eyes 
* Sticky discharge, watering eyes 
* Ingrown eyelashes 
* Foreign bodies in the eye 
* Some types of flashes/ floaters 
* Recent and sudden loss of vision.

Where can I go?

* A & I Lask - 42 Chesterton Road, Cambridge, CB4 1EN 01223357303 
* Anglia Ruskin University Eye Clinic - East Rd, Cambridge, CB1 1PT 01223698070 
* Boots Opticians - 20-21 Lion Yd, Cambridge, CB2 3NA 01223360006 
* D Murphy Optometrists, 34 Newmarket Road, Cambridge, CB5 8DT 01223351819 
* Specsavers, 13-15 Fitzroy Street, Cambridge, CB1 1ER 01223305241 
* Specsavers, 30 Lion Yd, Cambridge, CB2 3NA - 01223366805

If you require immediate onward referral for a serious eye condition this can be arranged DIRECTLY from the clinic without needing a GP referral.


 

PHARMACY 2U

Dear Patient

 

It has been pointed out to us that a company called Pharmacy 2u have been writing to our patients offering their dispensing services. You certainly have the choice of which provider you choose to dispense your prescriptions, but we are concerned that the letter seems to implicate that this company it is part of the NHS. It is not, it’s a private company that seeks to make money for profit.

One of the ways in which our practice can maintain income to sustain your services, is by supplying medication to our patients. Doing this helps make the practice financially sustainable during these very uncertain times of GP closures and amalgamations. Using other services will threaten this. 

 We really appreciate your support. Thank you.


 

Unfit? Overweight?

Not sure where to start? Worried about looking out of place? Got some medical issues that might hold you back?

The Active and Healthy 4 Life exercise referral scheme is a personalised 12 week fitness programme drawn up and supervised by qualified instructors, making it easy for you to take up regular exercise.  Funding from the council helps keep costs low for  participants.

It is for anyone with an existing condition such as high blood pressure, high cholesterol, diabetes, osteoporosis, obesity, depression or anxiety, and some types of arthritis, who would gain health benefits from a more active lifestyle.

Ask at your GP or Practice Nurse appointment if you think you might benefit and they haven't suggested it first. If you brought along a copy of the referral form with your details already completed that would make things easier!


Carers


Are you a carer? Could you in fact be a carer and not
know? Click here! 


IF YOU WOULD LIKE TO TAKE OUR 'FAMILY AND FRIENDS TEST' PLEASE CLICK ON THE PATIENT SURVEY BUTTON AT THE BOTTOM OF THIS PAGE

 


 

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