The surgery opens at 08.30am Monday - Friday

BOOK APPOINTMENTS ON LINE

(Patient access login code needed from reception)

Consultations

• Mon- Fri 9-11.30am
• Mon-Thurs 2.00 -5.30pm
• Friday 4-5pm (for emergencies only)

Dispensary

• Mon-Fri 09.30 - 12.00 & 3.00-5.00pm

Telephone

The doctors will normally be available to speak to patients on the telephone between 11.45-1.00pm & between 3.30 – 4pm. They are happy to return calls if you leave a contact number with the receptionist. Please consider whether in fact one of our reception staff could deal with your question, as they are the experts in administrative matters!

Appointments

We endeavour to make it easy for you to see the doctor or nurse. Patients with urgent problems can always be seen on the same day. When you register with our surgery you can normally choose which doctor you wish to see. For urgent appointments it may not always be possible for you to see the doctor of your choice.

Appointments are booked at 10 minute intervals. Please bear this in mind if you have more than one problem you wish to discuss- and please understand you may be asked to make another appointment if your doctor does not feel it possible to deal with all of your problems in the time available. You are welcome (and encouraged) to request a double appointment slot for problems you anticipate may take longer than 10 minutes.

Appointments can ALWAYS be booked in advance- usually up to a month to six weeks ahead.

Chaperones are available; please see our Chaperone Policy. If you know you may need an intimate examination and would prefer a chaperone present then it would help us if you were to mention this at the time of booking your appointment.

Usually the doctors follow the availability below but of course do need some annual and study leave. They may occasionally swap days to try and ensure appointment availability is continued. We do sometimes use additional locum doctors and are proud to benefit from the expertise they share around several surgeries locally. They are all fully qualified GPs so you should really not worry about getting a 'second best' opinion! We do however understand that continuity is preferable but hope you will understand if this is not always possible.

                 Mon            Tue          Wed           Thu          Fri 

    Am       1234            134         234          123L         123* L

    Pm       1234            134         123            12L        emergencies -    duty dr rotates

Key:

1   Dr Allen

2   Dr Gee  

3   Dr Ferrier

4   Dr Richards

L   Long term locum - variable appointment but currently (2020) Dr Alexia Matterson. *Rotating study leave means that generally 2/3 of Drs Allen, Gee & Ferrier will be holding surgeries.