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TRAINING DATES FOR 2018           

The surgery will be closed for training on the following days: 

 Thursday 15th March 2018   1pm - 6pm


The surgery and dispensary are open from:
8.30am - 1pm   &
2.00- 6pm    Mon-Friday.
Please telephone during these hours for an appointment.  The doctors will normally be available to speak to patients between 11.30-12pm and 3.15-3.45pm


We are making more appointments available for patients at this practice. Additional appointments can be booked from the end of January until the end of March 2018. This is because we know that there are times you want to be able to see a GP or nurse at short notice. We also know that over the winter lots of people have seasonal illnesses which require  a telephone consultation or appointment but not emergency treatment.

The extra appointments/telephone consultations are bookable by  ringing our reception on the usual number  01223 870250.  

Disabled Access

We have recently had new electric doors installed to improve disabled access to our surgery. If you require further assistance please phone ahead or ring the doorbell by the front door.


Travelling abroad and live near Cambridge?

Harston Surgery Travel Clinic is now open to all, for all your travel health needs. Click on Travel information for more information


Out of hours emergencies are now triaged by the NHS 111 service who will arrange appropriate further care/advice.  For the Out of hours service please ‘phone 111. If you need immediate urgent medical help, phone 999.

CQC Aims and Objectives, Statement of Purpose and Statement of Intent

Practice Statement of Intent

Referral management – Use of the NHS Number

The practice includes the patient’s NHS number in all NHS clinical correspondence issued by the practice whether in electronic form or otherwise, except in exceptional circumstances where the number cannot be ascertained. The use of the verified NHS number ensures patients can be correctly identified and supports safe, high-quality care.

Electronic Appointment Booking

Patients are able to book, view, amend, cancel and print appointments online via the practice web-site Registration is required for this service – please speak to a receptionist, call 01223 870250.

Online Requests for Repeat Prescriptions

Patients who are registered for the service can order, view and print a list of their repeat prescriptions for drugs, medicines or appliances online via the practice web-site If you are not currently registered for this service and would like to be, please speak to a receptionist, call 01223 870250 for more information on how to register.

Patient Access to Their GP Record

Patients are now able to view online, export or print summary information from their record relating to medication, allergies and adverse reactions.  This is available via the practice web-site, registration is required, once again you can call reception on 01223 870250.

If you are already registered for online services then you will automatically get access to this additional information. This summary information is known as your Summary Care Record. 


Summary Care Records

It is important that your medical record is available when and where you need it.

You may feel, especially if you have an extensive medical history, that it is very important for essential medical information to be available when you are on holiday away from the practice area and if you are taken ill and require hospital admission. Having your Summary Care Record (SCR) available will help anyone treating you. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Your SCR is automatically updated on a daily basis to ensure that your information is as up to date as it can possibly be.

If you do not want your medical records to be available in this way then you will need to let us know so that we can update your record, please call 01223 870250 and let the receptionist know that you wish to opt out of SCR.

Your medical records when leaving the practice and when registering with a new practice.

It is very important that you are registered with a doctor near to where you live. We encourage patients to do this as soon as possible if they move out of the practice area. Once you have re-registered with a new GP, your medical records will be forwarded on to them via NHS England.

If you move to a GP surgery that uses electronic medical records then your patient records will be available to them shortly after registering you at the practice. This is called GP2GP.

The Practice uses GP2GP software on its clinical system. This enables patient records to be safely and quickly transferred electronically from one practice to the next as a patient leaves and re-registers elsewhere. This ensures continuity in the medical record and makes information available to the new GP practice much faster.

Aims and Objectives of Harston


    • At Harston Surgery we aim to provide our patients with the best quality care available. Our aims and objectives is a statement of what you can expect from the practice and what we feel we can expect from you in return
    • You will always be offered the treatment we believe is appropriate for you, by a suitably qualified person.
    • We will provide Information about our services in our practice leaflet and through our staff and website.
    • We will make every effort to see you promptly. Medical emergencies will receive immediate attention and there will be a duty doctor available each day for urgent problems.
    • We will offer you an appointment with a doctor within two working days whenever possible. If your own doctor is not available, we will arrange for you to see another doctor. You will be seen by a doctor on the same day if this is appropriate, although we cannot guarantee you will be seen by your own doctor.
    • Emergency cover will be available at all times outside normal surgery opening hours by telephoning 01223 870250
    • We will tell you and provide you with an information slip when the results of tests and X-rays are likely to be available and how you can obtain them.
    • We will respect your rights of confidentiality and access to your medical records, within the law.
    • We will try to deal in a timely manner any problems or complaints which you bring to our attention and welcome your suggestions for improving our service to you.
    •   The practice provides assisted wheelchair access. The practice has adequate toilet facilities for patients and disabled access to the surgery, consulting rooms and toilets. 


Mutual Respect

We endeavour to treat all our patients with dignity, respect and honesty. Everyone at Harston Surgery is committed to deliver an excellent service.  We ask all patients to offer the same commitment in return.


      Statement of purpose 

         Health and Social Care Act 2008  


To deliver the highest level of medical care to the population of Harston and surrounding villages, in modern premises; deliver health care in a flexible and innovative way to meet patient choice and to reflect changing political and economic circumstances.  

 To provide a rewarding place to work in a supportive team and a healthy work / life balance for those who work at Harston Surgery.


March 2013


Statement of purpose

Health and Social Care Act 2008



Date of next review

March 2016


Service provider

Full name, business address, telephone number and email address of the registered provider:



Address line 1

11 Church Street

Address line 2






Post code

CB22 7NP


Main telephone

01223 870250

ID numbers

Where this is an updated version of the statement of purpose, please provide the service provider and registered manager ID numbers:

Service provider ID


Registered manager ID



Aims and objectives

What do you wish to achieve by providing regulated activities?

How will your service help the people who use your services?

Please use the numbered bullet points:

1. To provide high quality primary care treatment to our patient population to include consultations, examinations, treatment of medical conditions ……

2. To focus on prevention of disease by promoting healthy living ……..

3. To understand and meet the needs of our patients, involve them in decision making about their treatment and care and encourage them to participate fully.

4. To involve other professionals in the care of our patients where it is the patients best interests, i.e. referrals for specialist care and advice.

5. To ensure that all members of the team have the right skills and training to carry out their duties competently.

6. To create an educational environment, where staff promote and share learning amongst themselves, doctors in training and medical students

7. To review annually patient satisfaction surveys of the people who use our service and use the results to make change when required.


Legal status

Tick the relevant box and provide the information requested for the type of provider you are:

Use þ





List the names of all partners

Dr Fraser Allen

Dr Chris Gee


Limited liability partnership registered as an organisation


Incorporated organisation


Company number


Are you a charity?

þ No

¨ Yes

Charity number:

Group structure (if applicable)





Please repeat the following table for each of your regulated activities  


Regulated activity 1

As shown on your certificate of registration

·         Treatment of disease, disorder or injury

·         Diagnosis and screening procedures

·         Family planning

·         Surgical procedures

·         Maternity and Midwifery services


What services, care and/or treatment do you provide for this regulated activity? (For example GP, dentist, acute hospital, care home with nursing, sheltered housing)


General Practice

As listed on your certificate of registration. Please repeat the section below for each location for this regulated activity

Location 1:

Name of location

Harston Surgery

Address line 1

11 Church Street

Address line 2


Address line 3


Address line 4

CB22 7NP

Brief description of location2





Purpose-built health centre, constructed in the 1980s.  


All GP consulting rooms are on the ground floor to ensure ease of access.


The premises has automatic, double-width access doors, a low-rise reception counter and toilet facilities for the disabled.


The  Doctors personally call their patients

No of approved places/beds
(not NHS)3


Name and contact details of registered manager(s)
(if applicable)4

Full name, business address, telephone number and email address of each registered manager.

For each registered manager, state which regulated activities and locations(s) they manage.

Copy and paste the sub-section if they are more than two registered managers


Registered manager 1

Full name: Dr Fraser Allen

Proportion of working time spent at each location (for job share posts only):


Contact details:

Business address:

Harston Surgery

11 Church Street



CB22 7NP

Telephone: 01223 870250


Locations: see above




Regulated activities: see above





Registered manager 2:

Full name:  

Proportion of time spent at each location:

Contact details:




Locations: see above

Regulated activities: see above





Service user band(s) at this location5

Use þ


Learning disabilities or autistic spectrum disorder


Older people


Younger adults


Children 0-3 years


Children 4-12 years


Children 13-18 years


Mental health


Physical disability


Sensory impairment




People detained under the Mental Health Act


People who misuse drugs and alcohol


People with an eating disorder


Whole population


None of the above

Please give details:























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